Frequently asked questions
Information about Tito’s Material Handling Equipment
Find out all about our competitive prices, delivery, shipment, assembly, emergency repairs and spare parts supply. If you need more information about a specific item, please contact us.
What is the delivery time?
For the machines we have in stock, the delivery time will be immediately upon receipt of full payment.
In case your machine is not in STOCK, we are able to deliver new forklifts, container handlers or reach stackers within about 14-16 weeks. Still faster than any other supplier!
How do I get the machine to my location?
For European clients we deliver EXW Nijmegen, the Netherlands. We will take care of loading, but not of lashing and securing.
For overseas clients we deliver our equipment FCA port of Antwerp, Amsterdam or Rotterdam. If wanted, we can deliver our machines CIF your nearest seaport. This will include export documents and shipping insurance, but will exclude local costs on destination (such as import duties or inland freight).
How do I get my machine assembled?
If you want, we can send our service engineers over to your site and assist you in assembling the equipment. This is optional and is not included in the sales price.
How do I get my machine repaired in case of break down?
For our existing customers we have a facility for emergency repairs. In case you run into a technical failure that you are not able to solve on your own, we can send over one of our service engineers. Additional costs apply.
I am in need of spare parts, how do I order?
We have many spare parts available from stock, especially for Hyster forklifts, container handlers and reach stackers. The Hyster big truck factory is only two kilometers from our site, as well as their European spare-parts warehouse. We are able to deliver genuine Hyster parts at competitive prices. We ship worldwide by DHL and TNT Express. Please CONTACT US in case you are in need of spare parts.
Is Tito Lifttrucks BV an official Hyster dealer?
No, even though we sell new and used Hyster forklifts and reachstackers, we are not an authorized Hyster dealer or distributor.